Putting regulatory hurdles aside, a tie up would give Google a way to help advertisers take leads they generate via Google ad products and convert them via HubSpot’s sales & marketing software.
It’d take advertisers further down the funnel within the Google ecosystem and help protect Google’s ad revenue.
The 2 companies have a long-standing relationship, with Google Ventures investing in HubSpot way back in 2011 and 2012 and integrations between HubSpot’s CRM and Google Ads.
HubSpot has built its business with a peculiar customer focus — SMBs.
Unlike many SaaS companies, HubSpot has resisted what co-founder Dharmesh Shah calls “reverse gravity,” i.e. the tendency of SaaS companies to move up-market into the enterprise.
As part of our software buyer interviews, we’ve spoken to numerous HubSpot customers. The company has an average customer satisfaction (CSAT) score of 8.8 across transcripts in our transcript database and is often lauded in these conversations for its:
- Integrations
- Usability
- Pricing
Some snippets from these transcripts are below.